The Global Hardware Support Services Market Growth Accelerated By Increased Adoption Of Cloud And Iot Technologies




Hardware support services help optimize hardware and equipment functions, increases efficiency, maximizes uptime, and minimizes unplanned downtime. They provide maintenance and support for various devices such as servers, desktops, laptops, storage systems and networking equipment. With rapid digital transformation and adoption of advanced technologies like cloud and IoT across industries, the demand for efficient hardware support services has increased tremendously.


The global Hardware Support Services Market is estimated to be valued at US$ 1,158.85 Bn in 2023 and is expected to exhibit a CAGR of 9.3% over the forecast period 2023 to 2030, as highlighted in a new report published by Coherent Market Insights.

Market key trends:
Adoption of cloud-based support services is one of the major trends in the hardware support services market. Migration to cloud infrastructure provides benefits such as scalability, reduced costs, easy access from remote locations, and enhanced collaboration. Cloud support services offer on-demand access to technical hardware experts for installation, decommissioning, repairing, and around-the-clock monitoring of the infrastructure. They provide automated response systems for faster resolution of issues. With increasing cloud adoption globally, demand for associated cloud-based support is significantly growing.


Segment Analysis
The Hardware Support Services market is dominated by the Hardware Replacement sub-segment. Hardware tends to malfunction or break down over time. As a result, companies offering hardware support services help customers replace defective hardware with new equipment to ensure smooth operations. This sub-segment accounts for over 40% of the overall Hardware Support Services market as replacing faulty hardware is often the easiest solution.

Key Takeaways
The global Hardware Support Services Market Share is expected to witness high growth over the forecast period of 2023 to 2030 driven by increasing technology adoption across industries. Regional analysis shows that North America currently dominates the market led by the US due to high spending on IT infrastructure and growing emphasis on outsourcing support activities. Asia Pacific is expected to be the fastest-growing region due to rising technology investments in China and India.

Key players operating in the Hardware Support Services market are Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, Hitachi, Toshiba, Apple, Samsung, Microsoft, Cisco, HCL Technologies, Wipro, Infosys, Tata Consultancy Services, Tech Mahindra, Unisys, Dimension Data, Getronics, CompuCom. Dell and IBM have leading market shares due to their extensive service portfolios and global reach. Newer players like HCL Technologies and Wipro are gaining traction through strategic partnerships and cloud-based support offerings.


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